Maintenance & Support Plans
We know that security isn't something you set and forget. We'll deliver regular servicing and firmware updates alongside warranty management to keep everything running smoothly. If something does go wrong, we're just a phone call away.
Installing a security system is only the beginning. Without regular maintenance, cameras drift out of alignment, firmware falls behind, hard drives fill up, and small issues become big problems. A well-maintained system is a reliable system.
WholeHost offers ongoing maintenance and support plans for security systems: CCTV, access control, intercoms and alarms. We schedule regular service visits to inspect, clean, test, and update your equipment so it keeps working the way it should.
Our support plans also include firmware updates, hard drive health checks, battery replacements, and camera repositioning if your site layout changes. Everything is documented and reported back to you, so you have full visibility into the condition of your security infrastructure.
Frequently asked questions.
Key Features
Scheduled Servicing
Regular on-site visits to inspect, clean, test, and maintain all security equipment.
Firmware Updates
Keeping your cameras, recorders, and access controllers up to date with the latest software.
Hard Drive Monitoring
Checking recording storage health and replacing drives before they fail.
Warranty Management
We handle manufacturer warranty claims and equipment replacements on your behalf.
Priority Response
Support plan clients get faster response times and priority scheduling.
Full Documentation
Maintenance records and system reports so you always know the status of your security.
Need IT support too?
We also provide managed IT services, cloud solutions, cyber security, and more, all under one roof with your security systems.